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Type:
Can be resolved once there's free time in the IT queue
[!] Severity Three - Higher priority then tickets without severity level
[!!!] Severity Two - There's an urgent requirement to resolve this
[!!!!!] Severity One - Critical, must be resolved immediately
There is a requirement for a new feature or an improvement with existing features
General maintenance or support
Affected department(s)
Collections
Operations
Marketing
Finance
Sales
HR
IT
Subject:
Message:
